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The board
The board comprises 7 non-executive directors (including 6 independent directors) who are all experienced business leaders and/or seasoned professionals in their respective fields of expertise, and 3 executive directors. The board is assisted by a company secretary.
The bank follows a set process for the nomination and appointment of directors. Upon appointment to the board, a director is issued with an appointment letter detailing his or her responsibilities, along with the other relevant terms and conditions applicable to his or her appointment as a director.
Please click on the links to access the documents:
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Committees of the board
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Code of ethics
Our code of ethics establishes the behavioural standards expected of every Absa employee in our conduct day to day. It sets out how our purpose and values should be put into practice and provides a roadmap aligning them to the behavioural, ethical and practical compliance aspects of our work as a bank.
Please find below a link to Absa Bank (Mauritius) Limited Code of Ethics.
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Conflicts of interest
Identifying and managing conflicts of interest is fundamental to the conduct of our business as Absa Group Limited, in term of our relationships with customers and the markets in which we operate. Understanding the conflicts of interest that impact or potentially impact the businesses enables us to handle them appropriately.
Even if there is no evidence of improper actions, a conflict of interest can create an appearance of impropriety that undermines confidence in AGL and its employees. If we do not identify and manage our conflicts of interest appropriately, we could harm customers and the markets in which we operate. To find more on how we manage our conflicts of interest, please contact us.
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Related party transactions policies
Parties are considered to be related to the bank if they have control over the bank, directly or indirectly, or can influence the bank significantly in making financial and operating decisions or vice versa or if they and the bank are subject to common control.
The Bank of Mauritius has issued a guideline on Related Party Transactions in December 2011, which sets out the control and monitoring that banks must exercise over related party transactions. It also sets limits on exposures to related parties, which banks cannot exceed without prior approval from the Bank of Mauritius.
As part of our policies and practices, and in compliance with the guideline on Related Party Transactions, senior officers are required to disclose their interests in entities and close relatives that deal with us, and that can meet the definition of a related party to the bank. The bank also ensures that all transactions with related parties are carried out at arms’ length. To find out more on how we manage our related party transactions, please contact us.
Absa Bank (Mauritius) Limited has a comprehensive board approved policy on related party transactions. This is in line with the Bank of Mauritius Guideline on Related Party Transactions.
Click here to access the abridged version of the policy.
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Information, Information technology and Information security policy
Absa Bank (Mauritius) Limited (the bank) is governed by an Enterprise Risk Management Framework where controls, through policies and standards, are enforced to risk manage identified critical risks faced by the bank. Policies and standards are regularly reviewed and subsequently approved by the board of the bank in addition to the board of Absa Group Limited. The policies and standards are posted on the organisation’s intranet, accessible to its employees.
The bank has implemented a set of policies for data management, information security, cyber security and technology risks so as to have a holistic controlled approach for confidentiality, integrity and availability of information created, processed, transmitted, stored and disposed by the Bank. The policies and standards cover information which can be accessed both logically and physically while regular training and awareness programmes are done to ensure common understanding across the Bank.
As per the Enterprise Risk Management Framework, the Bank has also implemented appropriate governance and monitoring teams across different lines of defence, who are responsible to monitor adherence to these policies and standards while assessing their operating effectiveness. Governance forums like the Risk Forum and the Control Forum, which are comprised of relevant members of the Management, are used to review and track remediation of any non-adherence to these policies and standards.
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Dividend policy
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Internal audit function
The objective of Internal Audit is:
To assist the Absa Bank (Mauritius) Limited board and executive management to protect the reputation, the sustainability and the assets of Absa Bank (Mauritius) Limited;
To provide independent, reliable, valued, insightful and timely assurance to the Absa Mauritius board and executive management over the effectiveness of governance, risk management and control over current, systemic and evolving risks in the context of the current and expected business environment.
The above is in accordance with the International Professional Practices Framework and the Definition of Internal Auditing.
Click on the link to access the Internal Audit Overview document
Click on the link to access the Internal Audit Charter document
Click here to access the Profiles of Internal Audit Employees document
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Talent Acquisition Policy
Absa Bank (Mauritius) Limited strictly adheres to the Group's Talent Acquisition Policy (“the Policy”), aligning its practices with a commitment to fostering inclusivity and upholding fundamental principles such as diversity and equal opportunity at all levels of the bank.
Click on the link to access the document.
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Mauritius Equal Opportunities Policy
The purpose of this Mauritius Equal Opportunities Policy is to communicate its commitment to equality of opportunity in employment, terms and conditions, benefits, with the aims of ensuring that all existing employees and job applicants are treated fairly and equally and supporting Absa‘s objective of providing a working environment that is free from all forms of discrimination. The policy applies to all staff within the bank, including employees and other workers, such as, temporary workers and interns. Management and All staff are expected to put this policy into practice.
Click on the link to access the document.
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Whistleblowing Pocket Guide
The Whistleblowing Policy provides the mechanism through which all colleagues (including temporary employees, secondees, contractors and consultants) are able to raise concerns on the actions of employees in confidence and without the fear of victimisation.
Click here to access the pocket guide.
Need more help?
Call our 24/7 Service Centre:
+230 402 1000
Chat to Abby on WhatsApp:
+230 5919 0001
Email us:
customer.contact@absa.africa
