How to bank with Abby on WhatsApp
Follow the easy steps to check balances and account information, make transfers and payments, buy airtime and more.
How to chat to Abby on our website
Don't spend your time on hold with the call centre. Simply let Abby answer your enquiries about banking products and services.
- You can easily find Abby in the bottom right corner of our website – just click to launch Abby and start chatting today.
- Try asking Abby things like 'open an account', or 'how should I save money?'
- Abby can also tell you which services require a branch visit and which can be completed over the phone, via internet banking or mobile app.
- Abby can help answer your most commonly asked questions, such as what to do if you lose your credit card or if you need to update your address.
Need more help?
Call our 24/7 Service Centre:
+230 402 1000
Chat to Abby on WhatsApp:
+230 5919 0001
Email us:
customer.contact@absa.africa