Sitemap | Absa Bank (Mauritius) Limited (registered number C10068913). Absa Bank ( Mauritius) Limited is regulated by the Bank of Mauritius and the Financial Services Commission.
Experience banking at your fingertips
A new way of banking awaits you! A first in Mauritius - designed to WOW you.
Say goodbye to long queue at branches and say hello to Abby. Absa Bank proudly presents Abby – Smart Banking humanoid or tablet-based kiosk allows you to self-service your banking request in minutes. Meet our friendly Abby kiosk powered by artificial intelligence designed to assist you with your banking transactions and queries at an Absa branch near you*.
Abby enables you to self-service your banking services 24/7. It works on both voice commands and keyboard inputs. It uses advanced Natural Language Processing (NLP) capabilities to understand your intent and respond accordingly. After registration, it recognizes you through Face Recognition and allows you to place transactions with secure PIN set during the registration process. What’s more, the humanoid has autonomous navigation capabilities and can physically accompany you to the concerned branch staff.
*Available in select Absa branches
What can Abby Kiosk do?
Abby Kiosk can assist you with banking transaction and information at select Absa branches in Mauritius. Abby kiosk enables authenticated users to self-service themselves for banking services including
- Transfer funds – both domestic and international
- Set standing instructions
- Pay Bills – One time or enrol for direct debit
- Order cheque book
- Check bank balance
- Get account statements
- Update mobile number/email id
- Get product information and apply for products
- Answer frequently asked questions and more...
For banking services that require intervention of branch staff, the Abby Kiosk will provide you with an electronic ticket for the branch counter.
How do I get started?
Getting started is super simple. To register for the Abby Kiosk, enter the following
- NIC OR Passport
- Date of Birth
- Last 4 Digits of Account Number OR Absa Credit Card
On successful authentication, an OTP is sent to your registered mobile number. Confirm OTP and get started by registering your Face ID and selecting a 5-digit passcode of your choice. On subsequent login, Abby Kiosk will identify you automatically and for processing any transaction, you will need to input your 5-digit passcode for authentication.
What is a Humanoid Abby Kiosk?
Abby Kiosk would be available in two variants i.e. in a humanoid form and with a tablet display stand. The humanoid version has advanced capabilities like proximity sensors and it detects the presence of a person approaching it. It can also walk and talk just as we humans do. Abby is new, is still learning and improving with every interaction to create new capabilities, and features to enhance your experience with Absa.